Locked from my account need HELP

[Provablefair]

this should never happen but it happened to me too and do not know why and what happened 

this morning was not able to log in and wrote to LIVE help then to "mail help support"  

received a single reply with a 

Quote

After conducting a review of your account, our Risk Team has found that you have violated our terms of service. As a result, your account has been permanently locked.

as many if not thousands at least hundreds know me  im Provablefair ex mod of Luckygames here im asking for help to fix this as i do not go against rule and never go against rule because i know there are rule and there are penalty too . 

its impossible to ask further to mail support as they do not seems to be able to reply or want to reply to my sorry tens other mail ... i know email is not the way to chat 

Im Provablefair , many user , some admin and mod know me , bcgame know my username my email , my real data phone and KYC complete too . please and talk to me or unlock directly im waiting 

Thank you for your help

[Provablefair]

ok all fixed im reinstated

thanks to all who joined me in this fast but hard travel.

Thanks to LIVE support , HELP mail support ,  mod and admin and twitter too who helped into fixing the issue.

Of course  this topic and reply are only done at end of a long journey 

topic can be closed , thanks to all 

Edited July 17, 2023 by Provablefair
issue fixed topic can be closed

[UnmuteMePLEASE]

Gratz bro glad you figured it all out

 

Sadly I have JPY Japanese yen I cant figure out how to withdrawal because I dont have a bank account that accepts JPY and I dont read Japanese.

 

How can I  exchange fiat to crypto?

Anyone know of a online exchange that is legit and works to withdrawl JPY?

[Xvghsvuioyb]

On 7/17/2023 at 11:32 AM, Provablefair said:

ok all fixed im reinstated

thanks to all who joined me in this fast but hard travel.

Thanks to LIVE support , HELP mail support ,  mod and admin and twitter too who helped into fixing the issue.

Of course  this topic and reply are only done at end of a long journey 

topic can be closed , thanks to all 

 

[Pmrwabrrzoyb]

Regarding the account login and suspension issue you reported, we're pleased to see that the issue has now been successfully resolved. We sincerely apologize for any inconvenience or concern this may have caused.

 

We have also noticed that some users have questions about currency exchange. Users can exchange fiat currency for cryptocurrency directly in Cwallet.

 

If you have any further questions, please contact our online customer service or one of our customer service representatives at https://x.com/bcgame_Kkelsey, or email us at [email protected].

Thank you for your understanding and continued support!