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My old id is temporarily unavailable,so I want unlock this id ,uid is 64722411 ii have all proofs, Gmail,phone number, deposit screenshot, withdrawal screenshot etc


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  • 2 months later...
  • Admin
Posted

We’re sorry for the long wait for your account access recovery. We’ve reviewed UID 64722411 and want to clarify the outcome.

The account was initially locked following a report of unauthorized access, with identity verification requested to protect the rightful owner. Although the later KYC submission was completed successfully, the verified identity did not match the identity recorded before the reported compromise. Completing that verification therefore did not establish ownership of this account.

For this reason, we sincerely sorry that the recovery review did not approve restoring access.To protect personal information, we won’t disclose identity details in this public thread. Thank you for giving us the opportunity to explain the decision more clearly.

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